ROGUEWEAR / FAQ
QUESTIONS.
ANSWERED.
Everything you need to know before placing your order.
01 How do I place an order?
Browse our collection, select the product you want, choose the available size and colour, and add it to your cart. Once you’re ready, proceed to checkout and enter your delivery and payment details.
02 What payment methods do you accept?
Available payment methods are displayed during checkout. Payment options may vary depending on the payment services currently available on our website.
03 How long will my order take to arrive?
Delivery times depend on your location, the shipping service used and product availability. The applicable delivery information will be provided during the order and shipping process.
04 How do I choose my size?
Please refer to the size information provided on the relevant product page before placing your order. If you’re between sizes, consider the intended fit of the product when selecting your size.
05 Are RogueWear products oversized?
Selected RogueWear products are designed with an oversized or relaxed silhouette. The intended fit is specified on each individual product page.
06 Can I return or exchange an item?
Returns and exchanges are subject to the applicable RogueWear return policy and the conditions specified for the relevant product and order.
Please review our Terms & Conditions before submitting a return or exchange request.
07 Can I cancel my order?
If you need to cancel an order, contact us as soon as possible. Cancellation may depend on whether the order has already entered processing or shipping.
08 How can I contact RogueWear?
You can contact us using the contact information provided on our website. We’ll get back to you as soon as reasonably possible.